RETURN POLICY

OUR HOODIE.amsterdam RETURN ADN REFUND POLICY

Just don’t worry. That’s our motto.

We offer this:

If you have purchased anything on HOODIE.amsterdam, but didn’t :

  • Receive the right products or sizing, or
  • Receive your products within the guaranteed delivery time (60 days), you get a full refund from us.
  • Paid with Paypal? Check our “Returns” page.

However we cant give you full refund under the following circumstances:

  1. Your HOODIE.amsterdam order didn’t arrive due to factors within your control (for example you provide us with the wrong shipping address. Duh.)
  2. Your HOODIE.amsterdam order didn’t arrive due to one or other circumstances outside the control of HOODIE.amsterdam (for example: not cleared by customs, a tornado or other natural disasters).
  3. Your order has been placed at a discount or within a sale. In this case you can still swap your order amount for other products.

Want to Refund your order?
Returns/Refunds or exchange items are accepted up to 14 calendar days after receiving your order. Just sent the product back in its original condition and without the previously used postage labels. Please also put a note with your order number and name in it!

Returns or exchange items are accepted up to 14 calendar days after receiving your order.

This is how it works:

  • Please send us an e-mail (click here),  and we will send you all the information you need to proceed with the return of the goods.
  • As soon as we receive your return, we will make sure to handle your request.